Mary Creagh

Working hard for Wakefield

Future of the Post Office

I was pleased to speak in an important debate this week on the future of the Post Office. Until this summer, the Crown Post Office in my constituency used to be situated in a large ground floor building on one of the main streets in Wakefield city centre with 3 disabled parking bays outside the branch. 

It has now been moved to the back of a small WH Smith in Trinity Walk shopping centre. And over the past 30 years the number of Post Offices in the UK has almost halved. 

I asked: 

 

"WHSmith is now operating more than 100 post office branches. Does he agree that the franchising operation means that the Post Office is losing experienced staff, providing poorer service and offering a smaller range of services? For example, the closure of the Crown post office in my constituency means that the biometric enrolment service is no longer offered."

 

"if a member of staff is TUPE-ed over, they could end up managed by somebody on the minimum wage in a WHSmith, even if they are on a significantly higher salary. That creates difficulties and tensions in the workforce in the new environment."

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